Maintenance services

maintenance

SU-TON has a sound and perfect technical service system and inspection system, and professional maintenance engineers, for your project on-site guidance and supervision, free from your worries about product maintenance.

Maintenance engineers will carry out systematic and comprehensive inspections of the products and rigorously review the status of product usage and problems.

We strictly implement the safety operating procedures, comply with the safety management system, and maintenance engineers regularly carry out safety induction and operation skills, safety, service interests and other training of customer maintenance personnel, scientific specification of the maintenance workflow, improve efficiency, to ensure the quality of maintenance in the future.

Maintenance engineers regularly fill out the "maintenance cycle table", and to the customer clear product repair and complaint phone, after receiving the repair call, maintenance engineers will be the first time to the scene. Within 24 hours in Jiangsu, Zhejiang and Shanghai, 48 hours in other areas.

Always on the product to provide 1 time a year return visit service, timely understanding of customer needs, to provide better quality and more suitable for the customer's service projects.

Maintenance engineers always insist on customer satisfaction, deal with users' opinions quickly and effectively, and solve problems for users with enthusiastic and effective service attitude.

contact details

Service: 18118100011

Email: suton@su-ton.com.